Method 2 : You can set several options for how your computer finds (or is found by) Bluetooth enabled devices.ġ. Method 1: Run the fixit suggested below and check:īluetooth devices do not work correctly on a computer that is running Windows 7: I suggest you to follow the below methods to troubleshoot on the issue. I understand the frustration when things don’t work the way it should. I will be glad to assist you with the issue you are facing in connecting your Bluetooth Device to the computer. Any idea? Or is there any recommendation for BT dongle w/ chipset made by other companies? So I'm led to believe that there're some compatibility problem w/ CSR chipset BT devices. Unfortunately same thing happen again with both the generic driver and the manufacturer supplied driver dated. Time the manufacturer do provide specific driver. This time it's made by Avantree & low and behold it's ALSO made w/ CSR chipset. So I returned that dongle & bought another one. Tried to search for specific driver but no luck. So I'm led to believe that the BT dongle is at fault. I tested both the keyboard & mouse w/ other Bluetooth devices (MacBook & iPad) and they're both discoverable. But when I tried to add device by Control Panel -> Hardware and Sound -> AddĪ device, nothing can be found even though BOTH the keyboard and mouse are in discovery/pairing mode. Click on the status within Device Manager and it seems to be working fine. Recognize the dongle, automatically installed driver (I'm assuming a generic one) dated. ![]() Stick that into my newly built windows7 SP1 machine, system I also bought a Bluetooth v4.0 dongle (made by e-Blue) with CSR chipset. ![]() ![]() OK I've tried TWO Bluetooth dongle, both with CSR chipset and I'm stuck.īasically I just bought new Microsoft Wedge Mobile keyboard along with Wedge touch mouse, both are Bluetooth devices.
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